Returns & Exchanges
At Mojobreak, we strive to ensure every customer is satisfied with their purchase; however, due to the volatile nature of the sports card market, returns are generally restricted to unopened merchandise and defective items. Please review our structured process below to initiate a return request within 14 days of your delivery date.
Return Process
- 1.Initiate Request
Contact our support team with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Shipment
Securely pack the items in their original packaging, ensuring that all factory seals are intact, and clearly write your RMA number on the outside of the box.
- 3.Ship to Mojobreak
Send your package via a trackable shipping method to our processing center; we recommend purchasing insurance as we are not responsible for items lost in transit.
- 4.Inspection and Refund
Once our team verifies the condition of the returned goods, we will process your refund to the original payment method, minus any applicable restocking fees.